Adding New Services and Admitting I Was Wrong
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Contract Terms: A Freelancer’s Roadmap to Success
As freelancers, we sign contracts with agencies or direct clients. It’s essential that the contracts we sign reflect our values and protect our rights. Understanding contract clauses can help us mitigate risks and limit liability.
Recent Independent Contractor Classification Rule Changes and What They Mean for Translators and Interpreters
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One-Eyed and Canny: Why You Should, and Can, Market Your Services through Public Speaking
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Narrowing Down When You Want to Do Everything
An “I want to do everything” mindset is common to freelancers. The key here, if you know you have this tendency, is to ask yourself some big-picture questions for discernment.
Some Fundamentals of Project Management
At its most basic, managing expectations is about proactive, clear, and explicit communication. Managing expectations is also about showing respect for one’s partners in the collaborative translation process.
How to Lose Customers
Customer retention depends on many factors, some of which are the result of pure luck and some of which can be managed by design. Since we cannot control the former, it’s even more important to work on deliberate strategies to maintain good customer relationships. There’s no magical,
one-size-fits-all approach that will work in all situations, but we can take steps to help us keep our best customers. Remember, it’s easier to keep existing customers happy than to find new ones.