META (formerly Facebook) now offers video relay services (VRS) on its Portal video calling devices, allowing users to bring English or Spanish American Sign Language (ASL) interpreters into video conversations. The new feature is part of a collaboration with ZP Better Together, a tech firm that makes communication solutions for deaf and hard-of-hearing users.
Meta spokesperson Lisa Auslen explained that users will need to apply for a ZP account to confirm that they’re eligible for the service, which is federally funded under the Americans with Disabilities Act. Both the service and the Portal devices are free to VRS users in the U.S. who communicate using ASL. The Portal provides access to Messenger, WhatsApp, Microsoft Teams, and Zoom, as well as streaming entertainment platforms.
Once users have their ZP account and Portal, the ASL interpreter service can be accessed through ZP’s app available in the Portal App Store. ASL interpreters appear on-screen during Portal calls and are available 24/7. The new VRS feature pairs with Portal’s AI-powered smart camera, an Alexa-compatible smart display that automatically pans and zooms to keep everyone in the frame. All of Meta’s Portal devices can take advantage of the new feature, including Portal TV (allowing users to make video calls from their TV and stream programming), Portal+ (the largest integrated HD display with adjustable tilt, hi-fidelity audio, and Smart Sound), and Portal Go (a wireless video calling device with a built-in battery).
“ZP and Meta are introducing a powerful new experience for people who use ASL that delivers simplicity, connectivity, and the freedom to move and communicate using both hands,” said Mike Shebanek, Meta’s head of accessibility. “The combination of ZP’s apps and video relay service with the Portal’s AI-powered Smart Camera that automatically keeps people in frame is game-changing.”
Read Full Article from PC Magazine (NY) (12/17/21)
Author: Mlot, Stephanie
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